Privacy Policy

This privacy policy provides you with all the necessary information on how, to what extent and for what purpose IMIP Technology And Solution Consultancy JSC. (IMIP Technology) or third-party providers collect personal data from you and use it. “Personal data” is information about a specific or identifiable person. Your data will be collected and used in accordance with the provisions of the European General Data Protection Regulation (GDPR). We ensure a high level of security for particularly confidential data. However, we would like to take this opportunity to point out the general dangers of Internet use over which we have no control. Especially in e-mail traffic, your data is not secure without further precautions and may be collected by third parties.

What information do we collect?

Information for providing our products and services

We provide various products and services (e.g., technical support and professional services) with different methods of delivery. Some may be used as an on-premises or cloud solution. Some of the products can be used on mobile device only.
In general, when you use our products and services, you may send us information that may contain personal data such as name, e-mail address, etc. It is your responsibility to decide which information you want to send us and process via our products and services. Below, you can find more information on data collection in our products and services:

Products

IMIP Technology does not have access to any of the data in the documents that you process in our products. For example, when you digitize, convert, or recognize any document by using Universal Scan, Mobile Capture or Route2Store, IMIP Technology does not have access to any data in such document.

Support and request information

You send us information that may contain personal data, such as your identity or contact info, when you request our help with one of our products/services, or to receive information about IMIP Technology and/or our products/services.

Information that IMIP Technology receives from your use of our products and websites

We do not collect information about our products and websites that you use and how you use them.

Information that IMIP Technology receives from third parties

IMIP Technology may receive personal data such as contact, financial, and transaction data about you from our product resellers, or marketing partners if and in so far as allowed by applicable law.
For some products and services, including social networks, we receive and store sign-in information, as well as other information that you allow us to receive when you connect our product and services with social networks.
We may further receive technical data from analytics providers such as Google.

Use of Personal Data

We will use your personal data for the following purposes:

  • To establish and fulfil a contract with you, for example if you make a purchase from us or download an application. This may include verifying your identity, taking payments, communicating with you, providing customer services and arranging the delivery or other provision of products or services;
  • As required by IMIP Technology to enable our business and pursue our legitimate interests. In particular:
    • we will use your personal data to provide services you have requested, and respond to any comments or complaints you may send us;
    • we may monitor any customer account to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, in accordance with applicable law;
    • we may use your personal data for market research and marketing purposes;
    • we may process employee or client data;
  • For compliance with applicable laws and protection of our legitimate business interests and legal rights, including, but not limited to, use in connection with legal claims, compliance, regulatory, investigative purposes (including disclosure of such information in connection with legal process or litigation).

Protection of personal data

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place technical and organisational measures to safeguard and secure the information we process from you.

How long do we store your data?

We retain information about you only for as long as we need it for the purposes for which it was collected. After that time your personal data will be erased (unless we have the statutory right or obligation to further keep this data).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Third-party analytics services

Some of the advertising and functionality in our websites, products, and services is provided by third parties. These third parties may use cookies, beacons, tracking pixels, and other tools to collect information about your use of these products and services. These third parties are not controlled directly by us, so we recommend that you check their privacy policies to understand how they use your data.

Cookies

We do not use cookies on our website.

Contact

IMIP Technology And Solution Consultancy JSC.
CMC Building, 13. Floor, 11 Duy Tan Road
Cau Giay District, Hanoi, Vietnam
Tel. +84 (24) 37959167
Website: www.imipgroup.com

Changes to the Privacy Policy

We periodically review this Privacy Policy to ensure that it is current and complies with regulations. The most current version of the Privacy Policy governs our treatment of your information and is available for review at any time on the IMIP Technology Sites. Your continued use of or access to this IMIP Technology site after any changes become effective will mean that you agree to be bound by the revised Privacy Policy.
This Privacy Policy was last updated on the date below.
Last updated October 2022

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